Resume

Work Experience

Skidmore College junior offering corporate competitive research and analysis experience, administrative expertise, high-touch customer service and sales skills. Experience within technology and luxury retail and service settings. Proficient with Microsoft and Google products, social media, and various research and AI platforms.

May 2024 - July 2024

Analyst

Outerlink Global Solutions

Global satellite communications technology company in Concord, MA

– Led corporate due diligence and market analysis for two acquisitions, resulting in a $2.25M memorandum of understanding for intellectual property and services.

– Completed advanced due diligence on a potential $20M strategic partner, presenting findings to the executive committee of the parent company.

– Researched, compiled, and prepared comprehensive profiles on executive leadership of corporate acquisition targets, delivering final reports to senior executives at Outerlink’s parent company.

– Supported the COO in day-to-day operations, enhancing efficiency. Facilitated meetings and drafted contracts, ensuring smooth communication and formalized agreements with potential partners.

– Represented Outerlink in live webinars introducing software updates to corporate clients.

 

June 2022 - August 2023

Receptionist

Noli Salon and Spa

Luxury salon, spa, and clothing boutique in Sudbury, MA

– Provided high-touch customer service, greeting clients and ensuring a welcoming atmosphere in the front lobby as well as answering incoming phone calls and email-based appointment requests.

– Administrative functions included appointment scheduling for a 10-person staff, implementation and maintenance of an inventory system, and processing of client payments using Phorest CRM software.

– Recognized and awarded as top performing salesperson in the first month of employment, exceeding retail sales targets and promoting service upsells.

– Excelled in capture of approximately $10K in revenue via collection calls relating to canceled appointment fees.

 

 

October 2022 - December 2022

Salesperson

Saratoga Saddlery Boutique

Premiere alpine ski and equestrian apparel boutique in Saratoga Springs, NY

– Provided attentive customer service to high-end clientele, greeting customers and offering personalized style recommendations.

– Sales responsibilities included up-selling across store product lines, and promoting the company loyalty program, resulting in an approximately 20% increase in customer sign-ups and engagement.

– Administrative functions included answering incoming calls, processing payments, merchandising, and inventory management.

 

Education

2022-2026

Bachelors of Science, Management and Business

Skidmore College - Saratoga Springs, NY

Activities

January 2024 - Present

September 2021 - Present

Co-Founder and Secretary

Skidmore Woodworking Club

Administrative functions include: preparation of meeting minutes, editing of club charter, record keeping, coordination of safety protocols, and coordination of promotional materials and events.
Bass Guitarist
Songwriter, pit orchestra for on-campus musical theater, live performances with multiple bands.

 

2011 - Present

Clothing Design and Creation

Hand and machine-sewn historical costuming, gowns, and casual attire, including embroidery, crochet, and ceramic embellishments.

Skills

Market Research and Analytics

Consulting

Artificial Intelligence

Document and Dossier Preparation

Inventory and Scheduling Management

Administration

Social Media

Microsoft Excel

IBM SPSS

CRM and POS Systems

Wordpress